I always receive excellent service. Steve has been my technician many times now. I always know I am in good hands and am provided great quality work at a fair value. He never rushes me when I ask questions and gives me advise to assist me in making decisions about the maintenance of my home. I highly recommend this company to anyone who needs plumbing services. Thank you to Steve and everyone at Pride!

-Diane M West Henrietta

Pride plumbing is always extremely responsive and efficient in their work. David Vaile helped us with our latest plumbing issue and communicated great on exactly what time he would arrive. Upon arrival, he explained exactly what his plan was and took me through each step ahead of time (without being overbearing as I was working in the room next door). I felt like we were in great hands the entire time and he solved our drainage issue in a timely fashion. It was a great experience!

- Mike H

This was the second time that I used Pride Plumbing and both times they were upfront with their pricing and the quality of the work was outstanding. Sam V. was courteous and responsive to all my questions about the installation of the new water heater. He told me upfront what needed to be done. Sam V. made sure everything was in good working order before he left. The installation is clean with all wires and PVC tubing secured and wrapped neatly. I would highly recommend them for your plumbing needs. Thank you, Sam V.

- Lu P, Rochester

Matt G was onsite and did a great job. He explained our situation in common sense terms, and recommended an excellent product. He immediately accomplished the job. He cleaned up and left our home in very good condition. We have had Pride Plumbing do work for us a number of times and always have good results.

-Richard H, Rush

James did a great job finding the issue and resolving it while at the same time walking through and explaining everything and great detail. He recommended some additional changes that made sense and will move forward on. It was a great experience. I would recommend Pride Plumbing to anyone.

-Chris L, Rochester

Daniel C. Installed two toilets at my parents house today and did a fantastic job. He was so kind and explained everything to my 85 yr old Dad so that he understood the work to be done. A very kind person. Thank you for your expertise, clean up, and kindness towards the elderly.

- Janet W, Pittsford

These guys are amazing! They always do exactly what they say they are going to do in a timely and efficient manner. One of the traits that impressed me the most, both times they came to our house, was that they showed and explained the concerns and their remedy to BOTH me and my husband independently. I have yet to find anyone else in the trades to copy this practice. Don’t hesitate…call Pride! Thank you, Zach M. For outstanding service and work!

- Melissa A, Rochester

This was my first time calling Pride Plumbing and I was deeply impressed. The plumber who came to our house, Ethan Donovan, was great. He listened carefully as we explained the problems we were having, did a thorough assessment, and explained how he proposed to fix our problems. We are very satisfied with the work he did.

- Paul S, Rochester

I have relied on Pride Plumbing for several years now for repairs or new installations. When my basement flooded slightly recently they responded the same day. Justin has now installed a dual sump pump system with an alarm. He explained my options clearly and answered all my questions. Thank you Justin! I will definitely continue to call Pride Plumbing when needed

- Diane S, Spencerport

I woke up to water coming out of a pipe in my basement ceiling. Jaimee F came out the same day and quickly diagnosed it as a pressure release valve problem and replaced it quickly. She explained the problem clearly and fixed it quickly. I didn't feel pressured to buy anything extra that wasn't needed. This was my first time using the company and I am pleased with their work.

- Dan G, Pittsford

Ian made quick work of upgrading my basement sink and drains. He hauled out the old sink and installed the new one complete with updated drains and water supply all by noon. Thoroughly impressed and will be calling Pride Plumbing again with my next plumbing job.

- Derek B, Rochester