COVID-19

A Letter From our President

To Our Valued Customers,

At Pride Plumbing of Rochester, nothing is more important to us than the health and safety of our customers, technicians and community. In light of COVID-19, we wanted to inform you that we are taking extra precautions to help ensure safety, and are complying with every CDC recommendation and guideline.

We want to keep you informed on the precautions that are company will continue to enforce at this time:

• Daily use of temperature screening kiosks

• Calling customers prior to our arrival at their home

• Wearing shoe covers, masks and gloves

• Sanitizing work areas before and after completing the job

• Utilizing ozone generators to disinfect trucks

• Ensuring we practice thorough hand washing practices

• Requiring technicians and office staff who feel even slightly under the weather to stay home from work

We ask our customers to refrain from requesting appointments if anyone in the home has shown any recent signs of illness. Our goal is to remain healthy and safe, so we will be ready and available to provide service should we be called upon.

Thank you so much for your support during these times, we greatly appreciate your confidence and trust in our team and company.

Respectfully,

Ross Madonia and the Pride Plumbing of Rochester Team