Plumbing During a Pandemic

How We Continue to Help Serve Rochester

Introduction

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Here at Pride Plumbing of Rochester, we understand that things are changing daily with COVID-19. We want to assure you that we are practicing safety to the highest level! While doing so, we want to provide you with some plumbing tips to help you avoid any preventative plumbing repairs from happening! We are all feeling uneasy during these unprecedented times, but your plumbing systems do not have to suffer! It’s been a long couple of years and there are still so many unknowns, but we know that we will continue to serve you as your local plumbers and always be here for emergency plumbing service

Protecting You and Your Family

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Pride Plumbing employees

We don’t want to get Covid and we know you don’t want to either! That’s why we are always taking steps to protect ourselves and our customers. At Pride Plumbing of Rochester, we have continued to stay up to date and follow all of the CDC recommended guidelines in order for us to keep everyone safe. If one of our employees isn’t feeling well, even if it’s just a runny nose, they are told to stay home. Pride Plumbing is here to serve our customers, and we will always do that with safety in mind.

Have you heard of ozone generators? They are an amazing utility to have, and they are used at Pride Plumbing! Ozone generators, which are also referred to as ozone machines, are a device that generates ozone and intentionally produces ozone gas. The way they work is that they break oxygen apart, which the molecules then attach to other oxygen molecules, which forms ozone! You’re probably wondering why there’s a science lesson in this blog and why it’s relevant and helpful to decrease germs and the spread of Covid… Well we’re going to tell you how it fits into Pride Plumbing’s protective measures! Ozone has been proven to kill bacteria, fungi and molds, while also inactivating viruses on surfaces and in the air. Ozone generators create the ozone, which can reach every corner nook and cranny of the room it’s in, without leaving any poisonous residue. Research shows that ozone is effective on the Coronavirus, which is why your local plumbers here at Pride Plumbing use it to disinfect their areas. We use it in our warehouse to disinfect all of our tools and equipment and we also use it in the back and cabs of our trucks. 


We do want to let you know that ozone generators are not safe for residential use. It is incredibly helpful for our business because we use the ozone generator when no one is in the area. When we use the generator, Pride Plumbing vacates the space and then lets it air out when we are done. People cannot be in the same room when using an ozone generator. This piece of equipment should only be used for commercial and industrial purposes by individuals that know how to properly operate it.

On top of that safety measure, Pride Plumbing employees will always show up to your house with a face mask on. We also wear shoe covers to keep your home clean of dirt and debris and cover your workspace with a drop cloth. Our goal is to keep you safe from bacteria and viruses, while also keeping your house safe from getting dirty! Whenever we are done with the job, we promptly clean up, leaving the space we occupied spotless.

Here’s a review from one of our customers, from Penfield, NY:

“Pride Plumbing provides amazing customer service on the phone, prior to appointment and in the field. Sam was very personable, friendly, knowledgeable, and assessed my problem. Listened to my concerns and addressed all of them in layman’s terms. During installation Sam & Cory went above and beyond fixing a problem that was noticed. They also did not leave a mess but made the whole area cleaner than it was before the job. I was very pleased with the quality of their work and highly recommend Pride Plumbing for your plumbing needs.”

Pride Plumbing of Rochester practices safety to its highest measure. We are doing everything we can to make sure when you search “plumbers in my area” and find us, we can be there safely in no time.

Tips for Being at Home

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sanitizer and mask

Do you want to know an easy trick to save money? Who doesn’t! As most of us have likely heard, the proper amount of time to wash our hands is 20 seconds. If you follow these guidelines to wash your hands with soap and turn your tap off while doing so, you could save at least 6 gallons of water a day. Running water costs money, so doing this will save you a significant amount in the long run!

Conclusion

handwashing

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Pride Plumbing of Rochester takes pride in taking care of you. We will continue to enforce our safety precautions and always do what we can to protect our employees and customers. We also ask our customers to please reschedule your appointment if you are not feeling well or if you are concerned with having one of our technicians in your home. We respect our customers who choose to reschedule their appointment, especially during these challenging times.

Our employees are taking every precaution to stay safe and healthy. They will not come to work if there is any reason to believe they could be ill or have come into contact with the COVID-19 virus.

We are here for you and your family’s plumbing needs. Call your neighborhood plumber, Pride Plumbing of Rochester, at (585) 271-7150 or schedule an appointment online.

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