Meet Our Staff


 

Pride Plumbing Employee Photo

 

If you have a plumbing problem or need an estimate, Pride Plumbing can help quickly and efficiently. We hold a Masters Plumbing License for the City of Rochester and maintain up to date training to assure you are receiving the highest quality of service possible. Pride Plumbing is committed to using American made products whenever possible. All of our employees under go background checks and are drug tested.

Ross, President

Ross

President


Ross, a master plumber, has been in the plumbing business for 30+ years. He had a vision and Pride Plumbing was born, with customer service being his main focus. When Ross isn’t working, he enjoys hiking, reading, watching documentaries and spending time with his family.
Steve, Senior Plumbing Technician

Steve

Senior Plumbing Technician


Steve has over 39 years of experience. He is certified in Uponor, Gas Flex Piping and A.O. Smith Tankless Water Heater Systems. When he is not working he enjoys bow hunting, fishing, hiking and being with his family.
Keith, Senior Plumbing Technician

Keith

Senior Plumbing Technician


Keith has over 19 years of experience. He is certified in Backflow and TracPipe. When he is not working he enjoys camping and snowmobiling.
David, Senior Plumbing Technician

David

Senior Plumbing Technician


David has over 16 years of experience. He is certified in TracPipe and Gastite. When he is not working he enjoys fly fishing, chess, and board games.
Ken, Remodeling/ Senior Plumbing Service Technician

Ken

Remodeling/ Senior Plumbing Service Technician


Ken has over 31 years of experience. He is certified in Gas pipe flexible piping system and Gastite flexible gas lines. When he is not working he enjoys running, biking, downhill and cross country skiing, watching the NY Giants & Mets, and spending time with his kids.
Sam, Plumbing Service Technician

Sam

Plumbing Service Technician


Sam has over 14 years of experience. He is certified in TracPipe. When he is not working he enjoys fishing, camping and spending time with his family.
Curt, Plumbing Service Technician

Curt

Plumbing Service Technician


When Curt is not at work, he enjoys spending time with this wife and 2 sons and is also a volunteer firefighter. One of his favorite things about living in Rochester is going to Amerks hockey games.
Manny, Operations Coordinator

Manny

Operations Coordinator


Manny has been working at Pride Plumbing for 1 year. He enjoys spending time with his kids and enjoys living in Rochester because he has a lot of family in the area.
Zach, Operations Assistant

Zach

Operations Assistant


Zach has been working at Pride Plumbing for 2 years. When he is not at work, he enjoys hiking and spending time in the Adirondacks.
John Alex, Operations Assistant

John Alex

Operations Assistant


When John Alex is not at Pride Plumbing, he can be found training, walking and/or running with dogs. His proudest achievement is owning his own business for almost 10 years.
Hope, Human Resources Manager

Hope

Human Resources Manager


Hope joined the company as a full time employee 6 years ago. When she is not working she enjoys walking, hiking, reading and spending time with her family.
Jamie, Customer Service Specialist

Jamie

Customer Service Specialist


Jamie has been working at Pride Plumbing for 2 years. When she is not at work, she enjoys DIY projects for her home. She likes living in Rochester because all of her family is here and her proudest achievement is her children.
Elissa, Community Engagement

Elissa

Community Engagement


Elissa enjoys hiking and spending time with her goldendoodle, Charlie the Mascot. Her favorite vacation spot is anywhere with mountains. She enjoys living in Rochester because her family is here.
Charlie, Mascot

Charlie

Mascot


Charlie is the official Pride Plumbing mascot. He is a smart, playful, lovable puppy. You can find him in the warehouse hanging out with the rest of the guys or waiting for the office staff to give him treats.

"Pride Plumbing makes my tail wag!"